Slack Feature Launches

Actions Launch

With the launch of Actions, Slack’s platform has become a richer experience by allowing users to turn messages in-channel into tasks, tickets, pull requests, and more in their favorite workplace applications.

This new feature launch required a lot of user education as well as promotional materials to be used in the announcement at the developers’ conference. The materials were also given to press.

I designed a series of animations – with five launch partner apps – showing the new function in an abstracted view of the product to teach people the power of the feature.

Then, I designed static materials around this to create product abstractions that served as marquee visuals highlighting the new feature as well as the growth of the platform overall (on API’s blog).

Results (within one month of launch)

  • 45+ press articles (using the assets)

  • Record high weekly app directory page views ever (16% higher than previous record)

  • Fastest adopted platform feature to date (+50% have an app installed with an action)

  • 1400 social mentions, (45M expected reach, w 97% positive/neutral sentiment)

Product Designer
Bruce Sullivan

Frontend Designer (App Directory Landing Page)
Maria Kalalang

Platform Marketing Manager
Julie Haynes

An abstracted user interface shows that someone can turn a Slack message into an action
A blog article, email, and social posts promoting the new software launch
Animation showing how actions work with Asana
Animation showing how actions work with BitBucket
Animation showing how actions work with Hubspot
Animation showing how actions work with Zendesk
Animation showing how actions work with Jira
Landing page design with assets showing Slack working with other apps

Shared Channels Launch

Slack announced the private beta of Shared Channels at its first user conference. This new feature would allow users from different companies and organizations to collaborate across Slack using a common channel.

I took a story-driven approach to the campaign announcement graphics – I illustrated workspaces for multiple companies along a single supply chain, where each company was built out of the facade of the interface, and the users of each company collaborate and achieve a common goal throughout the story. This all came together in one, long-scrolling infographic, as well as supporting static graphics and an animation that was shown in press pieces, the company and developer community blogs, and in the product in a modal and a coachmark.

Product Marketing Manager
Nami Sung

Shared Channels logo
Illustrated motion design scene of one office sending messages to another
Coordinated social, blog, and email promoting the new feature with illustrations around the software window showing functionality
Profile photos and fake logos for each fictional company
User interface surrounded by illustrated cactus
User interface surrounded by illustrated trees
User interface surrounded by illustrated tropical plants
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